OUR SERVICES
Management Consultancy Services
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Strategic Planning Facilitation
Setting business direction and implementation plans
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Organizational Transformation
Ensuring a befitting and effective structure
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Change Management or Leading Change
Capacitating leaders and/or managers to initiate, lead, and sustainably manage change
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Human Resources Policies and Procedures
Ensuring the availability of usable policies and procedures to guide people management
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Project Evaluation
Ensuring the extent of effectiveness of Interventions through evaluations
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Organizational Skills Audit
Determining skills gaps in an organization
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Business Process Redesign
Ensuring effectiveness and efficiency of business processes
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Course Design and Development
Availing relevant training interventions to close identified skills gaps
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Team Building
Equipping an organization with strategies for promoting sustainable team work
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SME Development
Equipping start-ups and existing SMEs with business skills and knowledge
Business / Applied Research Services
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Consumer Behaviour
To establish the behaviour of product/service consumers, with a view to better position one’s brand or product/service
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Projects Evaluation
To determine the impact a project has had on its targeted beneficiaries
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Baseline Survey
To determine the 'as is' situation/condition of a targeted market/audience, so as to be in a better position to measure the impact of an initiative post its implementation
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Customer Satisfaction Survey
To establish the extent to which one’s customers are satisfied with a product/brand offering, with a view to taking corrective measures, in need.
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Mystery Shopping
To determine how one’s staff treat customers and/or use established procedures
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Organizational Climate Survey
To determine the extent to which working conditions and/or dynamics in an organization are conducive for the desired performance levels
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Employee Engagement Survey
To measure the extent to which employees in an organization are engaged and supportive of the organization’s mandate
Training & Development Services
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Supervisory Effectiveness
Effective supervision for organizational success
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Managing Meetings
Focused chairing and attendance of meetings
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Customer Service
The satisfaction of both internal and external customers
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Time Management
Equipping attendees with skills on how to effectively manage this finite resource
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Team Building and Teamwork
Ensuring teamwork across an organization
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Creative Problem Solving
Creatively generating sustainable solutions to organizational challenges
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Business Succession Planning
Ensuring the transfer of skill among staff for continuity, and successful replacement of exiting staff
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Measuring Results from Training
Ensuring value-adding training interventions
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Industrial Relations
Ensuring that Participants are well equipped with the knowledge and skills required to drive organizational performance through maintaining the interest of labour and well as management by avoiding Industrial Conflicts and develop harmonious relations.
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Change Management
Equipping attendees with strategies for leading and managing change
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Administrative Support
Empowering personal secretaries and/or office administrators for business success